Elements and Performance Criteria
- Research store liquor range.
- Recommend liquor products.
- Apply product knowledge to advise customers and other staff on available liquor products.
- Convey wine information to customers.
- Advise customers regarding available range of beers, their shelf life and alcohol content.
- Identify spirits, liqueurs and mixers according to product information to assist customer purchasing decisions.
- Promote house brands, specials and new lines to customers according to store policy and procedures.
- Promote, quote on and arrange store services for customers on request.
- Adhere to liquor licensing requirements.